Description: Transgender Uber drivers reported being automatically deactivated from the app due to Real-Time ID Check failing to account for difference in appearance of people undergoing gender transitions.
Entities
View all entitiesAlleged: Uber developed and deployed an AI system, which harmed transgender Uber drivers.
Incident Stats
Incident ID
396
Report Count
1
Incident Date
2018-07-04
Editors
Khoa Lam
Applied Taxonomies
CSETv1_Annotator-1 Taxonomy Classifications
Taxonomy DetailsIncident Number
The number of the incident in the AI Incident Database.
396
Special Interest Intangible Harm
An assessment of whether a special interest intangible harm occurred. This assessment does not consider the context of the intangible harm, if an AI was involved, or if there is characterizable class or subgroup of harmed entities. It is also not assessing if an intangible harm occurred. It is only asking if a special interest intangible harm occurred.
yes
Date of Incident Year
The year in which the incident occurred. If there are multiple harms or occurrences of the incident, list the earliest. If a precise date is unavailable, but the available sources provide a basis for estimating the year, estimate. Otherwise, leave blank.
Enter in the format of YYYY
2018
Date of Incident Month
The month in which the incident occurred. If there are multiple harms or occurrences of the incident, list the earliest. If a precise date is unavailable, but the available sources provide a basis for estimating the month, estimate. Otherwise, leave blank.
Enter in the format of MM
Estimated Date
“Yes” if the data was estimated. “No” otherwise.
Yes
Multiple AI Interaction
“Yes” if two or more independently operating AI systems were involved. “No” otherwise.
no
Incident Reports
Reports Timeline
cnbc.com · 2018
- View the original report at its source
- View the report at the Internet Archive
Uber has revolutionized the taxi industry with its easy-to-use service, but its current features lack options for transgender drivers to identify themselves correctly, which get some of them kicked off the app.
Transgender drivers across th…
Variants
A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.
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